Privacy Policy Statement
At Journey Settlements, we value the trust our clients place in us when they provide their personal information. This Privacy Policy outlines how we collect, use, safeguard, and disclose your personal information in a manner consistent with local, state, and federal laws. We are committed to maintaining the confidentiality and security of your data.
1. Information We Collect
We collect both public and non-public personal information to provide our title and settlement services. This may include, but is not limited to:
Personal identifiers such as name, address, phone number, email address, and social security number.
Financial information related to your transaction.
Property-related information such as titles, deeds, and tax records.
2. How We Use Your Information
We use your personal information to facilitate and complete title and settlement services, including:
Preparing and processing documents for real estate transactions.
Verifying and confirming the accuracy of information related to your transaction.
Communicating with you about updates and changes to your transaction.
Complying with regulatory requirements.
3. Information Sharing
We will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers and professionals as necessary to complete your transaction. This may include, but is not limited to, attorneys, lenders, and governmental agencies. We require these parties to protect your information and use it solely for the purposes for which it was shared.
We may also disclose your information if required to do so by law or regulation, or to comply with a valid legal process, such as a subpoena or court order. We otherwise commit not to transfer your personal data to external organizations for purposes unrelated to your transaction without your explicit consent. We do not share your mobile information with third parties for marketing purposes
4. Safeguarding Your Information
We take the security of your personal information seriously. We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure servers, and access controls.
5. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law, whichever is longer. After the retention period has passed, we will securely dispose of your personal information.
6. Your Rights and Choices
You have the right to access, correct, or request the deletion of your personal information, subject to applicable legal requirements. If you wish to exercise any of these rights, please contact us using the information provided below. You have the right to opt out of receiving SMS messages from us at any time. To opt out, please reply 'STOP' to any message you receive from us, or contact us at info@journeysettlements.com to request removal from our messaging list.
7. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Journey Settlements
1700 West Main Street, Richmond, VA 23220
804.704.8778
info@journeysettlements.com
By using our services, you acknowledge and agree to the practices described in this Privacy Policy.